Expert Assist were instrumental in building up our internal team skills, supporting our End User Computing (EUC) reviewing controls, and improving our way of working. This included providing strong technical solutions, reviewing existing configurations and implementing best practise, growing our internal team capabilities and knowledge to maintain our estate effectively.

 

What’s different with Expert Assist is that they focus their ethos on empowering our own IT Team. Consequently, with their support, we’ve been able to upgrade to Windows 11 using our standard Windows annual feature update protocol. This is a game-changer as it eliminates the need for a costly, full-blown OS migration project, saving us considerable time and resources.

 

I’ve really appreciated their support through our digital transformation and look forward to our continued partnership as we maintain our systems in an evergreen manner.