General Terms & Policies
Human Trafficking and Modern Slavery Policy
Effective Date: 1/4/2026
Review Date: 1/4/2027
1. Policy Statement
Expert Assist Ltd is committed to preventing modern slavery and human trafficking in all its forms. We have a zero-tolerance approach to slavery, servitude, forced or compulsory labour, and human trafficking within our operations and supply chains. We are dedicated to acting ethically and with integrity in all our business dealings and relationships.
2. Scope
This policy applies to:
- All employees, contractors, consultants, interns, and volunteers.
- All suppliers, service providers, and business partners.
3. Legal Framework
This policy is aligned with the Modern Slavery Act 2015, particularly Section 54 on Transparency in Supply Chains.
4. Our Commitments
Expert Assist Ltd commits to:
- Conduct due diligence on suppliers and partners to assess and address risks of modern slavery.
- Include anti-slavery clauses in contracts with suppliers and partners.
- Provide training to staff on identifying and reporting signs of modern slavery.
- Maintain clear reporting mechanisms for concerns related to modern slavery.
- Take immediate action if any instance of modern slavery is identified.
5. Due Diligence and Risk Management
We will:
- Assess the risk of modern slavery in our supply chains.
- Monitor high-risk suppliers and sectors.
- Require suppliers to confirm compliance with anti-slavery laws.
- Audit suppliers where necessary.
6. Training and Awareness
All relevant staff will receive training on:
- The risks of modern slavery.
- How to identify signs of exploitation.
- How to report concerns confidentially.
7. Reporting Concerns
Employees and third parties can report concerns confidentially via:
Email: concerns@expertassist.net
Reports will be investigated promptly and thoroughly.
8. Responsibilities
- Board of Directors: Overall responsibility for ensuring this policy complies with legal and ethical obligations.
- Managers: Ensure staff understand and comply with the policy.
- Employees: Report any concerns or suspicions of modern slavery.
9. Review and Monitoring
This policy will be reviewed annually and updated as necessary to reflect changes in legislation or company operations.
Privacy Policy
Effective Date: 1/4/2026
Review Date: 1/4/2027
We want our clients to be confident in the knowledge that their privacy is very important to us.
Our Privacy Policy describes how our company collects, uses, shares, and protects personal information.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information such as names, email addresses, and phone numbers.
2. How We Collect Information
We collect information directly from you when you fill out forms, subscribe to newsletters, or make purchases.
3. Why We Collect Information
We collect information to improve our services, personalize user experiences, and for marketing purposes.
Users can opt out at any time.
4. How We Use Your Information
We use personal information to process orders, respond to inquiries, and provide customer support.
Non-personal information helps us analyse website traffic and improve our content.
5. Sharing Your Information
We do not sell your personal information.
We may collaborate with third parties to create marketing campaigns for the purpose of generating interest in our services. When we do this for email lead generation, we act as Joint Data Controllers with a third party. To understand more about how data is processed for email lead generation and our roles and responsibilities, please click here and read Section 6 of our third party's Privacy Notice.
Cookie Policy
Effective Date: 10/11/2026
Review Date: 10/11/2027
1. Overview
This website is hosted on Microsoft Azure Static Web Apps. It is a simple informational website and does not set any cookies.
2. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are commonly used to ensure websites function correctly, remain secure, and provide a consistent user experience.
3. Cookies used on this website
None. We have not added:
- Analytics tools (e.g. Google Analytics)
- Advertising or marketing pixels
- Behavioural tracking tools
- Third‑party integrations that place cookies
The “Book a short call” button opens Microsoft Bookings, a separate Microsoft 365 service, which is governed by Microsoft’s own privacy and cookie terms.
4. Changes
If this changes in the future, this Cookie Policy will be updated accordingly and a consent mechanism will be introduced where required.
5. Managing cookies
Most web browsers allow you to control or delete cookies through your browser settings. Guidance for commonly used browsers is available from the browser provider.
6. Further information
Information about cookies and your data protection rights under UK law is available from the UK Information Commissioner’s Office (ICO).